Privacy Policy for George Auto
Last Updated: 17th of December 2025
1. Introduction
George Auto, operated by George Auto Group Pty Ltd (ABN 87 583 682 797), respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By visiting our website, participating in our promotions, or engaging with our services, you consent to the collection, use, and disclosure of your personal information as described in this policy.
2. What Information We Collect
We may collect the following types of personal information from you:
•Personal Identification Information: Name, address, email address, phone number, date of birth, and proof of identity details.
•Financial Information: Credit card or payment details if you purchase a product or service from us.
•Technical Information: IP address, browser type, operating system, and website usage data through cookies or other tracking technologies.
•Other Information: Any other information you provide to us directly or indirectly through your interactions with our services or website.
3. How We Collect Personal Information
We collect personal information in the following ways:
•When you purchase our services or products (e.g., sign up for promotions, make a purchase, or join our car club).
•When you enter competitions or trade promotions hosted by us.
•Through cookies or similar tracking technologies on our website to enhance your experience.
•From third parties (e.g., payment processors or social media platforms when you interact with us).
4. How We Use Personal Information
George Auto may use your personal information for the following purposes:
•To provide our services and deliver products to you.
•To manage promotions and competitions, including contacting winners and fulfilling prizes.
•To improve our website and customer experience through analytics and feedback.
•To communicate with you about promotional offers, new services, or updates (with your consent).
•To comply with legal and regulatory obligations, including under applicable trade promotion laws.
•For internal record-keeping and administrative purposes.
5. Disclosure of Personal Information
We may share your personal information with third parties, including:
•Service Providers: To help us provide and improve our services (e.g., IT providers, payment processors, or marketing agencies).
•Legal or Regulatory Bodies: When required by law or to protect the rights, property, or safety of George Auto, its customers, or others.
•Business Partners: If we collaborate with partners on promotions or services (subject to your consent).
We will not sell or rent your personal information to third parties.
6. Security of Your Information
We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, use, or disclosure. These measures include encryption, access control, and secure data storage practices. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example, if you participate in a promotion, we will retain your information for a minimum of 12 months after the conclusion of the promotion.
8. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve your experience and provide tailored content. A cookie is a small file placed on your device when you visit a website. You can control how cookies are used by adjusting your browser settings. However, disabling cookies may limit the functionality of our website.
9. Access and Correction of Personal Information
You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete. To request access or corrections, please contact us using the details provided below.
10. Direct Marketing
We may use your personal information to send you promotional offers, news, or updates, but only with your explicit consent. You can opt-out of receiving marketing communications from us at any time by following the “unsubscribe” link in the communication or by contacting us directly.
Please note that we may still send you communications related to transactions or services you have requested, even if you opt-out of marketing communications.
11. Overseas Disclosure
Your personal information may be disclosed to overseas recipients in the course of our operations. We will take reasonable steps to ensure that any overseas recipients handle your personal information in a manner consistent with the Australian Privacy Principles and this policy.
12. Resolving Privacy Concerns
If you have any concerns about how we handle your personal information or wish to make a complaint, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe, typically within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Any updates will be posted on our website with the revised date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
George Auto
Email: George@georgeauto.com.au
15. Your Rights Under the Privacy Act
We do not exclude any rights and remedies under the Privacy Act 1988 (Cth). You have the right to request access to the personal information we hold about you, and we will provide it within a reasonable timeframe. You may also request that we correct any inaccurate or incomplete information.
This policy should meet Australian privacy law requirements, but I would recommend having it reviewed by a lawyer who specializes in privacy law to ensure full compliance and to confirm the content aligns with your business needs.